Here at Rancom, we always appreciate it when our customers take the time out of their day to tell us that we are doing a good job.
After recently needing assistance, Mrs Winnie from Worcester had this to say about our service:
“I cannot praise Rancom or their Cougar monitoring station enough. We had an issue with our alarm at the weekend and the monitoring station responded immediately. Once they had confirmed we were safe, and it was not an alarm call, they were so reassuring. We called Rancom and within half an hour, Kevin the emergency engineer was at our home. He fitted a new panel, sorted out the issues and left us feeling happy, safe and secure. We were about to go on holiday and the swift actions of all concerned has meant we have been able to go away with total peace of mind. Thank you all”.
We are always committed to providing a superior service and offer continuous support to ensure that each of our customers are left feeling happy, safe and secure.